SOY WAX MELTS DAMASK ROSE
Create a romantic ambience in your home with the sweet floral scent of damask rose.
Soy Wax Melts provide a sensational scent throw and are a great way to enjoy our beautiful selection of fragrances.
To use simply remove wax melt from tray and place in oil burner dish. For best result, use no more than 2 melts at a time.
We get your orders out the door fast. Orders are dispatched within 48 hours of purchase, and we'll keep you updated if there are any delays. If you don't receive your order within the specified time frame, please contact us and we'll look into it further. A tax invoice will be sent to you via email after you place an order. A shipment confirmation will be emailed to you once your order has been shipped. This confirmation will have the tracking number for your order.
NEW ZEALAND
$10 Shipping via New Zealand Post.
$14 Rural Shipping via New Zealand Post.
$20 Priority Shipping via New Zealand Post.
AUSTRALIA
$10 AUD Shipping via New Zealand Post International.
$20 AUD Priority Shipping via New Zealand Post International.
$30 AUD Express Shipping via DHL.
INTERNATIONAL TAXES + DUTIES
Please keep in mind that DHL Express may include potential taxes and duties charges which may be applied by customs authorities upon delivery into your country. The payment and knowledge of taxes and duties that may apply to your purchase are your responsibility. For more information on what duties and taxes may be payable by you prior to the delivery of your parcel, we recommend checking your local customs website or contacting them directly as these vary from country to country.
Items may be returned to us at Blank Space for a store credit to the value of the item purchased. Shipping costs will never be included in the store credit price unless the product is faulty. Please note returns must be received within 14 days of the date of delivery (including weekend days) to be eligible for store credit only.
All items purchased less than the original retail price is excluded from our return's policy. This includes all items regardless of the promotion type. This includes any item purchased with a discount code, or an in-store discount. Any sale item that is returned to us will be donated to charity. To check if your item is eligible please enter your order details in our return's portal.
To return an item, simply head to our return's portal on our website, enter your order number and email address (used at checkout). Follow the easy steps and the portal will guide you and automatically approve all eligible items, but if you have any trouble or questions, our friendly admin team is always happy to help. All postage costs incurred when returning items to us, will be covered by you, the customer. We suggest using a courier with tracking to ensure we safely receive the goods. The item you return to us, must be in immaculate condition, with no marks, smells or wear and tear. If an item is returned in a less than acceptable condition we will immediately return the item back to the you, no store credit or refund will be offered. The item must also have the original tags and packaging to be accepted back as a return.
Items purchased on preorder are able to be returned for a store credit as normal. A preorder item is a specially ordered item. Please note that preorders cannot be cancelled for a refund, we can only offer a store credit. From time to time preorders may be delayed and we advise that you should be aware of this before purchasing. Only preorders delayed by 6 weeks or more are eligible for a full refund following cancellation of the order prior to dispatch. Please play close attention to the expected delivery time stated on preorders and bear this in mind when ordering. Any special item that has been ordered in by us at your request cannot be returned for store credit. Please choose carefully when asking us to do specialty orders.
If you need to contact us, please reach out to us at admin@blankspacethestore.com. We aim to respond to your inquiries within 24 hours. During busy periods like sales events, please allow up to three business days for a reply. Our team is always working diligently to assist you, so thank you for your patience.